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Frequently Asked Questions
Membership:
What does it cost to become a member?
What are the benefits of LCM family membership?
Can I purchase a membership instead of paying admission when we visit?
How soon can I use the membership Ive purchased
Why do I have to present identification with my membership card each time a visit?
Can my caregiver/sitter use my membership to bring my children for a visit to the LCM?
May I purchase an additional card for my spouse/sitter?
I lost my card. What should I do?
Why havent I received my card?
Can I bring my nephew/niece or a friend with us when we visit and use my membership card?
Can I give my card to my friend so that he/she can bring their family to the LCM?
Can I purchase/renew a membership over the phone?
Im a member of a childrens museum in my hometown. Can I use it at the LCM for free admission?
Can I use my LCM membership for free admission at other childrens museums?
Can I purchase a membership or passes to give as a gift?
- What does it cost to become a member?
Basic family memberships are available in three levels to suit the size of your family.
- Family I - $45 (admission for 1 adult, 1 child)
- Family II - $60 (admission for up to 5 visitors)
- Family III - $75 (admission for up to 8 visitors)
- Caregiver Benefit - additional $10 (allows a caregiver to accompany
your child(ren))
A cardholder must be present for the visit in order to receive benefits
of membership. Please present your photo identification along with your
member card for free admission and Museum Store discount.
- What are the benefits of LCM family membership?
As a member, your family will enjoy:
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Unlimited, free general admission for an entire year. The number of free admissions is based on the level of your family membership.
For example: Family I - 1 adult, 1 child; Family II - Up to 5 visitors; Family III - up to 8 visitors.
- A 10% discount in the Museum Store
- A free subscription to Hands On!, the LCMs bimonthly newsletter and calendar of events
- Advance notice of LCM programs and special events
- Discounts on camps, art workshops, educational programs and special events including the Kids New Years Eve Party, Childrens Worlds Fair and Gingerbread Junction.
- Can I purchase a membership instead of paying admission when we visit?
You can purchase a membership at our front desk when you arrive. Or,
you can apply the cost of your admission toward the purchase of a membership
before you leave, that same day.
- How soon can I use the membership Ive purchased?
Use your benefits the same day you purchase/renew your membership. If
you purchase/renew your membership in person, you will receive a temporary
membership card to use until you receive your official membership card.
You should receive your official membership card within 10 days of your
purchase.
- Why do I have to present identification with my membership
card each time I visit?
Membership benefits are not transferable. A cardholder must be present
to receive his/her benefits of membership and therefore, photo identification
is required.
- Can my caregiver/sitter use my membership to bring my children for a visit to the LCM?
If you've purchased the "Caregiver Benefit" for your membership,
an authorized sitter or caregiver may use your membership and will be
asked to present the following at the time of their visit:
- Your membership card
- A signed note authorizing the named caregiver/sitter to use your
card.
- His/Her Photo I.D. or driver's license
- May I purchase an additional card for my spouse/sitter?
Yes. Additional cards are $3 (only two cards per household please).
- I lost my card. What should I do?
Call (504) 586-0725, ext. 209 to request a replacement card by phone or ask at the time of your next visit.
There is a $3 fee for replacement cards.
- Why havent I received my card?
Membership cards are usually mailed within 3 weeks to the
address designated on the membership application. However due to the increase in demand and decrease in staff, that process is taking closer to 6-8 weeks. If you
do not receive your card, please call (504) 523-1357 Ext 209 to verify
the address we have on file.
- Can I bring my nephew/niece or a friend with us when we visit and use my membership card?
The total number of guests that may accompany your family for a visit to the LCM depends only on the level of the family membership you purchased:
- Family I - $45 (admission for 1 adult, 1 child)
- Family II - $60 (admission for up to 5 visitors)
- Family III - $75 (admission for up to 8 visitors)
For example: If you are a family of four and have purchased a Family II membership, free admission would be extended to you, your spouse, your two children and a guest (total of 5 visitors).
Please note: A cardholder(s) must be present for the visit in order to receive benefits of membership. You must present your photo identification along with your member card for free admission and Museum Store discount.
- Can I give my card to my friend so that he/she can bring their family to the LCM?
No. A cardholder(s) must be present for the visit in order to receive benefits of membership. You must present your photo identification along with your member card for free admission and Museum Store discount.
- Can I purchase/renew a membership over the phone?
Call (504) 586-0725, ext. 209 (Monday - Friday, 8:30 a.m. until 5:00 p.m.)
to purchase or renew your membership by phone.
- Im a member of a childrens museum in my hometown. Can I use it at the LCM for free admission?
If you are a current contributing level member (minimum $100 level)
at a childrens museum that participates the Association of Childrens
Museums reciprocal membership program, simply present your museum
membership card with an ACM sticker on the back (issued by your own
museum) for free admission to the LCM.
- Can I use my LCM membership for free admission at other childrens museums?
LCM contributing level members are eligible to participate in the Association
of Childrens Museums Reciprocal Membership Program. As a contributing
member, you can visit more than 110 childrens museums across the
U.S. free with an Association of Childrens Museums Reciprocal
Membership. Check the ACM Reciprocal Membership brochure you received
with your member card for participating museums or go to www.childrensmuseums.org
and click on Visit a Childrens Museum to learn more.
Additional LCM member benefits at the contributing level include:
Magician - $125
- Admission for up to eight visitors
- Complimentary Caregiver Benefit
- 4 admission tickets for your guests or to share
- Association of Children's Museums Reciprocal Membership
- 10% Museum Store Discount
Wizard - $250
- Admission for up to eight visitors
- Complimentary Caregiver Benefit
- 6 admission tickets for your guests or to share
- 10% Museum Store Discount
- Association of Children's Museums Reciprocal Membership
Wonder Worker - $500
- Admission for up to ten visitors
- Complimentary Caregiver Benefit
- 8 admission tickets for your guests or to share
- 15% Museum Store Discount
- Association of Children's Museums Reciprocal Membership
- Can I purchase a membership or passes to give as a gift?
LCM memberships and admission passes make great gifts for family and
friends - a gift that gives all year long. LCM members receive a 10%
discount on the purchase of gift memberships. Call (504) 586-0725, ext.
209 to learn more or purchase a gift membership or passes by phone.
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420 Julia Street New Orleans, LA 70130
Telephone: (504) 523-1357 Fax: (504) 529-3666
Web Site by Bent Media
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