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Today's Hours 9:30am - 4:30pm

City Park New Orleans

15 Henry Thomas Drive

New Orleans, LA 70124

504-523-1357

Today's Hours 9:30am - 4:30pm

City Park New Orleans

15 Henry Thomas Drive

New Orleans, LA 70124

504-523-1357

Health & Safety

How We Stay Clean, Safe & Healthy Together

Louisiana Children’s Museum has meticulously planned and implemented cleaning, social distancing, and safety procedures throughout our museum that protect the health and wellbeing of our guests, volunteers, and staff members. We have consulted infectious disease experts, fellow local attractions, and children’s museums across the country to ensure we are following the highest standards. 

Frequently Asked Questions:

What measures is LCM taking to ensure the museum remains a safe place to play?

There is nothing more important than the safety of our visitors, volunteers, and staff. Here are some of the many ways we are working to maintain the highest safety standards for you and your child.

  • Timed ticketing is used for all guests, including members.
  • Tickets may be purchased/reserved online to honor social distancing guidelines.
  • Maintaining a safe and healthy museum for everyone is a responsibility we all share. Before reserving timed tickets, all guests, including members, are required to affirm a symptom-free household. If you or your child(ren) are not well feeling well, please visit when everyone is healthy.
  • Masks are required for all guests age 8 and older. Masks are strongly encouraged for children between ages 3 and 7 years old.
  • The health of LCM staff and volunteers is monitored daily. Staff members and volunteers are required to take and record their temperature when reporting to the museum each day, wash hands/use hand sanitizer frequently, and wear a mask to ensure safe interaction with guests and coworkers.

How does LCM keep the exhibits and exhibit components clean?

  • Cleaning and sanitation using CDC-approved cleaning materials will take place all day, every day. Staff and volunteers will regularly wipe, clean, and disinfect high-touch, hard surfaces such as counters, windows, doors and door handles, and stair railings.
  • Loose toys, such as play food in our Follow That Food Gallery, are wiped down regularly and rotated to ensure sanitation.

How does LCM ensure social distancing?

Social distancing is a team effort. Parents and caregivers, please help us by keeping the CDC recommended social distance (six feet) while playing with your family within our museum.

How does LCM keep the exhibits and exhibit components clean?

  • We clean twice daily, using CDC-approved cleaning materials, during 1-hour breaks between play sessions. We use that time to sanitize high touch areas, including all hard surfaces (i.e., counters, walls, and windows), doors, door handles, stair railings, bathrooms, and countertops.
  •  Loose toys, such as play food in our Follow That Food Gallery, are rotated out with a fresh, clean batch for each new session of timed play. All toys are sanitized before reopening the next day.

How do I plan my visit to the museum?

All visitors, including members, must reserve tickets online. This precaution regulates our capacity and ensures a quality visit for our guests. Tickets are offered for 3-hour play sessions listed on our website.

I’m a member, do I need advance tickets?

  • Yes. We require members to reserve tickets in advance online, here. This allows LCM to comply with the number of guests allowed in the Museum according to the current city, state, and LA Department of Health guidelines.
  • Please Note: Members may only reserve the number of tickets allowed by their membership. For example, a Family II membership allows admission for up to 5 people including the cardholder. Any tickets requested over the number allowed by a family’s membership will not be accepted and will be deleted.

What happens when I arrive?

We can’t wait to welcome you to LCM. Please print and and have your reservation ready for us to scan and process your reservation and expedite your entry into the museum.

What hours will the museum be open?

The museum will reopen Saturday, May 29 (open Saturday, May 29 – Memorial Day, Monday, May 31). Come play with us this summer Tuesday – Saturday, 9:30 a.m. until 4:30 p.m. and Sundays from 11:30 a.m. until 4:30 p.m.

Will LCM’s outdoor experiences be open for play? 

Families will enjoy expanded outdoor learning and play activities such as bubble play, guided nature walks and exploration, edible garden experiences, and more.

Will field trips/group visits be offered during this time?

We look forward to welcoming group visitors back to the LCM beginning July 2021. If you are interested in a field trip/group visit, email fieldtrips@lcm.org.

Do I need a mask?

Yes. Masks are required for all guests age 8 and older. Masks are strongly encouraged for children between ages 3 and 7 years old.