We know what you’re thinking, “Sounds so fun, should I apply?” It is. And you should. Check out the positions available and join a team that changes lives daily.
Thinking About Applying? Do it!
LCM shows children they matter and exists to strengthen and support families. Be a part of a place where wonderful things happen daily.
Current Open Positions
- Community Engagement Director
- Visitor Services Manager
- Camp Counselor
Community Engagement Director
Schedule: Monday-Friday 8:30 am-5:00 pm. Flexible schedule for weekend and after-hours events.
Compensation: $60,000-$65,000/yr.
Benefits
Health, Dental, and Vision Insurance, Employer-paid life insurance, voluntary benefits (Short-Term Disability, Accident, Critical Care with Cancer, and Hospital Indemnity), Employer-paid employee Assistance Program, Vacation, Sick Time, and Personal Days, Paid Holidays, Paid Parental Leave, 403 (b), party room and after-hours event rental privilege, LCM Membership, discounts for LCM Camp, Acorn Café, and the Gift Shop.
Reports To: Chief HR & Diversity Officer
Job Summary
The Community Engagement Director is responsible for the management of external relationships through interaction with the local community. This position seeks out and builds productive relationships with targeted and under-resourced communities ensuring that LCM’s presence and support are strongly felt. The Community Engagement Director will also facilitate off-site programming activities in the community and coordinate the Community Advisory Committee and Parent and Youth Advisory Committee meetings. This position will attend community events throughout the city of New Orleans, build and maintain strategic relationships, and establish parameters to build collaborative efforts to identify needs and improve access to LCM.
Supervisory Responsibilities
- Recruit, onboard, train, and coach the Community Engagement Manager.
- Conduct timely performance management.
Responsibilities and Duties
- Promote the culture and brand of LCM.
- Project a positive image of the organization to employees, volunteers, guests, and the community.
- Advocate LCM’s mission and work to further it through collaborative efforts.
- Oversee community engagement planning, project management, and community relations activities and initiatives.
Visitor Services Manager
Schedule: Wednesday-Friday 8 am-5 pm, Saturdays from 9:00 am-5 pm, and Sundays from 11 am-5 pm.
Compensation: $45,000-$50,000/yr.
Benefits:
Health, Dental, and Vision Insurance, Employer-paid life insurance, voluntary benefits (Short-Term Disability, Accident, Critical Care with Cancer, and Hospital Indemnity), Employer-paid employee Assistance Program, Vacation, Sick Time, and Personal Days, Paid Holidays, Paid Parental Leave, 403 (b), party room and after-hours event rental privilege, LCM Membership, discounts for LCM Camp, Acorn Café, and the Gift Shop.
Reports to: Museum Experience Director
Job Summary
The Visitor Services Manager oversees the operations of the front desk including the Point of Sale (POS) system as well as sales for memberships, admissions, birthdays, and field trips. This position is also responsible for ensuring the quality of the visitor experience in the Welcome Deck/Ramp and Front Porch, Front Desk and Lobby, Talk & Play Center areas, and for all birthdays, and field trips.
Supervisory Responsibilities
- Recruit, onboard, train, and coach the Visitor Services Associates and Group Experience Supervisor.
- Conduct timely performance management.
Responsibilities and Duties
- Promote the culture and brand of LCM.
- Project a positive image of the organization to employees, volunteers, guests, and the community.
- Model effective leadership and communication skills.
- Take a solution-oriented approach to problems and demonstrate effective problem-solving of employee issues.
- Develop sales strategies and meet sales goals for memberships, admissions, birthdays, and field trips.
- Collaborate with the Group Experience Supervisor on a continual process improvement plan for the birthday party and field trip visitor experience.
- Ensure efficacy in all functions and transactions of the visitor’s experience.
- Problem-solve customer service issues.
- Manage and direct the flow of guests entering the museum to purchase a ticket or check in as a member; make sure flow is efficient and make decisions on when to adjust.
- Oversee Visitor Services Associate scheduling.
- Communicate museum events and information to Visitor Services team.
- Provide support at the Front Desk and with the POS system.
- Manage the safety and security of the front building area.
- Act as a VSA as needed.
- Provide POS troubleshooting and guidance to VSAs.
- Run POS reports.
- Oversee cash flow and daily balancing of the register.
- Maintain each register bank and report discrepancies to the CFO.
- Coordinate with the Museum Experience Manager, Group Experience Supervisor, and the Volunteer Manager.
- Other duties as assigned.
Minimum Qualifications
- Bachelor’s Degree
- At least 3 years of supervisory experience
- Excellent leadership, customer service, interpersonal, communication, organizational, analytical, multitasking, problem-solving, and decision-making skills
- Proficient in MS Office 365 Suite and POS Systems
TO APPLY
To apply, please submit your resume and a cover letter to Mary Conly Hammons:
https://louisianachildrensmuseum.bamboohr.com/careers/57
Thank you for your interest in the Louisiana Children’s Museum.
The Louisiana Children’s Museum is committed to a diverse and inclusive workplace, representative of the people we serve. We believe a diverse and inclusive workplace helps Louisiana Children’s Museum foster its innovative culture of creativity and play. Louisiana Children’s Museum encourages all applicants to apply. Louisiana Children’s Museum is an equal opportunity employer. Applicants will not be discriminated against because of their diverse voices, perspectives and background; because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.
Camp Counselor
Availability: May 27th to August 2nd. The schedule is Monday through Friday 8 am-3:30 pm, with possible additional hours until 5:30 pm.
Compensation: $16/hr.
Benefits: Paid breaks and holidays, and Acorn Café discount.
Reports to: Health and Wellness Director
Job Summary
The Camp Counselor is responsible for providing fun, enriching, hands-on learning experiences for Museum campers by leading planned activities centered on the theme of the holiday camps. The Camp Counselor will work to create a fun, educational, and safe space for the campers, while directly modeling and sharing techniques with teenage volunteers and other camp counselors.
Responsibilities and Duties
- Promote the culture and brand of LCM.
- Project a positive image of the organization to employees, volunteers, guests, and the community.
- Facilitate daily lessons and explorations.
- Create a safe, welcoming, and enriching environment for all campers.
- Set expectations for camp rules and desired behaviors.
- Communicate with parents and other caregivers about daily plans, paperwork, etc.
- Communicate with full-time LCM staff about registration, logistics, supplies, etc.
- Providing guidance, mentorship, and accountability for volunteers.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent
- At least 2 years in an education setting as a teacher, assistant teacher, or a camp counselor
- At least 1 year of group/classroom management experience
- Excellent interpersonal, communication, and customer service skills
- Proficient in MS Office 365 Suite
TO APPLY
To apply, please submit your resume and a cover letter to Mary Bongiovanni by clicking the following link: https://louisianachildrensmuseum.bamboohr.com/careers/56
Thank you for your interest in the Louisiana Children’s Museum.
The Louisiana Children’s Museum is committed to a diverse and inclusive workplace, representative of the people we serve. We believe a diverse and inclusive workplace helps Louisiana Children’s Museum foster its innovative culture of creativity and play. Louisiana Children’s Museum encourages all applicants to apply. Louisiana Children’s Museum is an equal opportunity employer. Applicants will not be discriminated against because of their diverse voices, perspectives and background; because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
The hiring department will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant’s criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate.